Free Local Delivery | Free Shipping over $150 | Yes we have AfterPay

Shipping and Returns

Shipping:

Free Local Delivery – Delivered within 2 business days to Kalgoorlie and Boulder only

Free Click & Collect - Hannans Boulevard Shopping Centre, Kalgoorlie WA 6430

$15 shipping for orders under $100

Free shipping for orders over $100

Apologies, no international shipping at this stage.

 

Returns:

We want you to be 100% in love with your purchase every time. So if for any reason you aren't happy please contact us at littlepoppylane@outlook.com  within 3 business days of receiving your order so we can help.
 
If the item is faulty, of course we will replace it for you! The item will need to be sent back for us for assessment before a refund is confirmed.
 
If you have changed your mind - that's ok!
We will happily offer you an exchange, or a store credit to be used within 3 months.
You will need to return the item to us within 7 days of delivery. That means the item needs to be lodged at your post office within 7 days of the date you received it. It needs to be in original condition with all original packaging in tact, please note this is super important and we will use our discretion if this condition is not met.
 
For a change of mind return all subsequent shipping charges will be at your expense. 
 
Please note we do not offer refunds on incorrect sizing for clothes, Accessories and footwear. Please be sure of the size before you place your order. If the size you order is not correct we are happy to exchange it for you, with the postage costs your responsibility. If you are unsure of sizing or would like any information you can email us at littlepoppylane@outlook.com.
Please be aware that we can sell through items quickly and cannot guarantee that all sizes will be available for any period of time.
Any stock returned to us must be sent with registered and tracked regular parcel post. We do not take any responsibility for items not received.
 
In the case that you have been shipped an incorrect item by mistake, you will be required to ship this item back to us so that we can rectify the issue for you. We will are unable to ship the replacement until we have received back the stock, we thank you for understanding why we cannot do this.
In this instance you will be refunded the return shipping cost (please use regular tracked shipping only unless we have made alternate arrangements) we cannot reimburse for any costs above this.
 
Please note we DO NOT offer any returns or exchanges for change of mind or incorrect sizing on sale items. 

Please note orders will not be cancelled after checkout if you have changed your mind.
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